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Tempe, AZ Headquarters
Remote Full-Time
Passionate about technology and people? Are you an experienced IT professional that thrived in a client first-environment and can’t stop talking about digital transformation? Account Executives make things happen for our clients and their IT goals—supporting technology initiatives at every stage. If you’re a proven, experienced IT pro who doesn’t miss the details then let’s talk. Our client offers a competitive compensation plan and culture that lets you set and own your goals.
Account Executive Perks:
❖ Uncapped commission (top sales reps make $300k – $1M+ USD)
❖ No territory or vertical restrictions (sell to whoever, wherever, as long as it’s not assigned to another rep or in violation of any active non-compete/non-solicit)
❖ We provide resource assistance (on-site engineers, services team, marketing resources, management, coaching, training, certs, etc.)
❖ Work from home, flexible schedules
❖ Able to meet clients in person (approved client visit reimbursements)
What your day looks like:
❖ Communicating with clients via email, outbound calls, conference calls and face-to-face interaction to power positive, long-term relationships
❖ Assessing client technology goals and challenges by offering a myriad of solutions
❖ Working in the trenches, managing client initiatives from start to finish alongside internal and external stakeholders
❖ Building relationships with manufacturing and distribution partners
❖ Upping your technical knowledge with regular training and certifications
❖ Tapping into your sales and supplier program savvy
What experience you need to be successful:
❖ 2+ years of recent VAR experience (selling to end users directly: B2B. Not retail store sales or selling to other VAR’s)
❖ Knowledge of computer hardware, software cloud and services solutions (HP, Dell, Microsoft, Veeam, VMware, etc.)
❖ Direct sales experience (able to hunt and build book of business from scratch, build relationships, pursue deals, proactive)
Montreal, QC
Description:
Provides functional expertise, guidance, presentation, and instructions to customers on SuccessFactors Employee Central products and processes. Leads and ensures the successful implementation of SuccessFactors products. Functions as a key resource for customers and leads implementation teams.
Essential Functions
• Functions as an individual contributor leading and guiding the product implementation team to deliver successful implementation of SuccessFactors Employee Central products and processes.
• Gathers and analyzes the clients’ business requirements and objectives to ensure the solution meets the customers objectives.
• Lead and advice on business process improvement on SAP SuccessFactors Employee Central implementations
• Ensure the product implementation team delivers the Employee Central module on time, within budget and to the high-quality standards expected by the client, which meets the end customers’ specifications and best practices.
• Deliver workshops and meetings.
• Troubleshoots and provides resolution of system issues or defects, as assigned.
• Completes internal tasks as assigned.
• Coach junior consultants on projects.
• Prepares status updates, forecasting and tracking time to ensure timely system implementation.
• Completes continuing education activities to attain and maintain professional certifications.
• Performs other duties as assigned.
Required Qualifications:
• Certification in SuccessFactors Employee Central module. (Professional Certification in Employee Central Preferred)
• This role requires business proficiency in French and English (both spoken and written)
• Strong experience in leading a team for the EC implementation project.
• Good interpersonal and organizational skills with the ability to communicate effectively with both technical and non-technical resources.
• SAP ECC HCM consulting experience
• Minimum 5 years of experience with detailed knowledge of business processes, technical documentation, and Employee Central (include Time Management and Global Benefits) implementation.
• At least 3 full implementation experiences on SuccessFactors Employee Central Module.
• Prior experience in functional or technical consulting role.
Knowledge, Skills, and Abilities (KSAs):
• Advance knowledge of SuccessFactors product.
• Skilled in technology coupled with business acumen to complement system consulting.
• Advanced proficiency in Microsoft Office Suite products.
• Analytical and solutions oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
• Ability to attentively listen and effectively communicate with clients to build relationships.
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
• Ability to build personal relationships with clients and peers while inspiring and motivating others.
• Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
• Ability to create and deliver presentations.
• Ability to manage time and multiple projects with a high degree of attention to detail.
• Ability to work in teams and independently.
• Strong organizational, planning and management skills.
• Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
• Excellent written and oral communication skills; attentively listens and shares knowledge/expertise.
Montreal, QC
Bilingual English/French
Professional Services Team.
This Consultant will provide first-class service and post-sales support to HCM Professional Services customers. Additionally, this Consultant will collaborate closely with customers to deliver and support human resources systems that are based on industry best practices.
Essential Functions
• Functions as an individual contributor and subject matter expert to deliver Workforce Software Projects/ Time Management support.
• Creates and delivers high quality demonstrations and presentations.
• Designs, configures, and provides support oversight of the multi-modules of the Workforce Software Suite.
• Delivers best practice and compliance consulting services to customer.
• Delivers workforce management functionality specifications for the technical team to build interfaces.
• Works with client to plan and organize QA testing.
• Facilitates knowledge transfer with clients via customer/administrator and end user training.
• Interacts with Software Specific Partner Resources in addition to payroll vendors, client contacts and internal teams.
• Understanding of clients’ Payroll business requirements and objectives.
• Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction.
• Mentors junior consultants by coaching and/or training them on new systems, enhancements, and project deliverables; providing quality review of work.
• Completes continuing education activities to attain and maintain professional certifications, including continuous learning of new lines of HR business and Workforce Software products/technologies.
• Creates and delivers high quality demonstrations and presentations.
Required Qualifications
• Bachelor’s Degree in Information Systems/Technology or Business, or equivalent experience in a relevant field.
• This role requires the employee to be bilingual in both French (read, write, and speak) & English.
• 4+ years of related industry experience with country specific time and attendance background. Experience completing multiple time and attendance implementation projects. Direct experience participating in software implementation projects.
• 4+ years of Workforce Software Suite experience including complex global time configuration.
• Level 1 Time and Attendance Workforce Software certification with demonstrated Level 2 capability.
• Workforce Software Forecasting and Scheduling Functional and Technical certification.
• Fatigue Management and Absence Compliance Tracking certification
Desired Qualifications
• Prior experience or knowledge of Human Resources, Time Management and Benefit Platform systems
• Previous product specific training
• Prior experience in functional or technical consulting role.
• Workforce Software Suite or Time Management, or equivalent project experience.
Knowledge, Skills, and Abilities (KSAs)
• Advanced capacity to write complex Time and Attendance Configuration and Rules.
• Deep knowledge of the HCM to Workforce time integration needs.
• Advanced understanding of the End of Period Processing and Payroll export.
• Advanced understanding of HR functions and business processes.
• Advanced knowledge of SuccessFactors product.
• Ability to attentively listen and effectively communicate with clients to build relationships.
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
• Ability to work collaboratively as part of a project team, deploying the features and functions of Workforce Software Suite products as outlined in the Statement of Work.
• Ability to create and deliver presentations.
• Ability to manage time and multiple projects with a high degree of diligence.
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